Job Description
SUMMARY:
The HR Consultant provides experienced professional support for a defined Human Resources assignment, initiative, or period of organizational need. Working with general direction, the role independently plans and executes moderately complex work, evaluates information, applies sound judgment, and recommends practical solutions aligned with organizational objectives, HR practices, and applicable requirements. Assignments may span one or more HR disciplines, including HR leadership support, benefits, talent acquisition, learning and development, HR operations, HR information systems, employee support, or other HR programs and projects.
The specific focus, priorities, and deliverables of the role may change as business needs evolve. Each engagement should be supported by a written assignment scope identifying the primary functional area, expected outcomes, key stakeholders, and anticipated duration. The role does not inherently include ongoing people-management responsibility.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Every effort has been made to identify the essential functions and skills of this position. However, this in no way states or implies that these are the only duties you will be required to perform. Duties may be assigned on an ad-hoc or as needed basis depending on the needs of the College/University. The omission of specific statements of duties and skills does not exclude them from the position if the work is similar, related, or is an essential function or skill of the position.
Lead or independently execute assigned HR projects, programs, processes, or workstreams from planning through completion, including defining activities, coordinating resources, monitoring progress, and resolving routine obstacles.
Provide consultation, guidance, and responsive support to HR leaders, business partners, managers, employees, vendors, or other stakeholders within the scope of the assignment.
Analyze information, business needs, process requirements, and available data; identify issues or opportunities; and develop well-reasoned recommendations or solutions.
Create, maintain, and improve HR materials, communications, reports, presentations, procedures, tools, system documentation, or other work products required by the assignment.
Coordinate cross-functional activities and manage stakeholder follow-up to support timely, accurate, and effective delivery of assigned work.
Interpret and apply established policies, procedures, program requirements, and relevant laws or regulations; identify matters requiring escalation or specialized review.
Identify process gaps, risks, dependencies, and improvement opportunities; recommend and help implement changes that strengthen service delivery, efficiency, accuracy, or the employee experience.
Handle sensitive employee and organizational information with discretion and maintain appropriate confidentiality, records, and documentation.
Adapt priorities and approach as the assignment and organizational needs change while maintaining accountability for agreed-upon outcomes.
Illustrative Assignment Areas
Depending on organizational need and the individual’s experience, assignments may include - but are not limited to - the following:
HR leadership support : coordinate priorities, prepare executive-level materials, support meetings and initiatives, manage follow-through, and provide project or operational support to HR leadership.
Benefits and Wellbeing : support open enrollment, vendor coordination, plan administration, associate communications, audits, issue resolution, or benefits-related projects.
Talent Acquisition: support recruiting initiatives, requisition and candidate workflows, sourcing or selection activities, hiring-manager consultation, and process improvement.
Learning and Development: coordinate or develop learning programs, content, communications, logistics, participation reporting, or program evaluation.
HRIS and Analytics: support system configuration or testing, data validation, reporting, documentation, user support, implementation activities, or process integration.
HR Operations or Generalist support : address employee or manager inquiries, coordinate employment processes, review transactions, support policy administration, and assist with cross-functional HR initiatives.
Perform other related duties and contribute to other HR priorities consistent with the professional level, qualifications, and general scope of the role.
EDUCATION:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Communications, or a related field, or an equivalent combination of education and relevant experience
At least 3 years of progressively responsible experience in Human Resources, business operations, executive or project support, or a discipline directly related to the assignment
EXPERIENCE & SKILLS:
Demonstrated experience independently coordinating projects, solving problems, and producing high-quality work for multiple stakeholders
Experience in the functional area of the assignment may be required. Relevant professional certification may be preferred for specialized assignments
Excellent written and verbal communication skills
Strong customer service orientation with the ability to handle sensitive and confidential matters professionally
High attention to detail and accuracy
Strong problem-solving and follow-up skills
Working knowledge of HR practices, employee lifecycle processes, and the principles relevant to the assigned functional area
Strong project coordination, organization, prioritization, and follow-through skills, with the ability to respond effectively to changing needs
Ability to analyze information, identify patterns or concerns, exercise sound judgment, and translate findings into practical recommendations
Clear, professional written and verbal communication skills, including the ability to tailor information for different audiences
Ability to build effective working relationships and collaborate across functions and levels
Proficiency with Microsoft Office applications and the ability to learn and use HR systems, reporting tools, collaboration platforms, or other technology required by the assignment
High degree of discretion, professionalism, attention to detail, and respect for confidentiality.
Proficiency with Microsoft Office Suite, particularly Excel and Outlook
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Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
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