Careerscape is recruiting on behalf of our client in the retail space for a Live Chat Support Agent to join their growing remote customer care team. In this hourly, fully remote role, you will be the friendly, knowledgeable voice behind the chat window, helping customers resolve questions, troubleshoot issues, and get the most out of the products and services they rely on every day.
Day to day, you will juggle multiple live chat conversations at once, moving quickly between topics while keeping every response warm and accurate. The best fit for this role enjoys writing, stays calm when things get busy, and takes real pride in turning a frustrated customer into a satisfied one before the conversation ends.
Job Type: Full-Time | Work Type: Remote | Industry: Customer Service | Experience: Entry
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